Shutter Rating (excluding aluminum screw fasteners)
Location: Manheim, PA
Date: September 20, 2016
The 2 pair of 10" shutters I recently purchased from you, along with the 6 pair of 14" shutters that I purchased a few weeks ago, are excellent. The color match, burgandy, was perfect, receipt of both shipments was fast, and quality is what I wanted.
The aluminum screw fasteners were not as good. I know aluminum is soft. However more of them stripped during insertion than I would have hoped for. Two of the screws actually snapped in half. I used the recommended bit size and driver. I was able to salvage them but not too well. Would you help me out by sending me 2 replacement packs of burgandy screws? I will greatly appreciate it.
As I said, the shutters themselves get 5 stars. Couldn't have asked for better. Ron Schiding